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We’ve got it!

We’ve received your enquiry and a member of our team will be in touch shortly.

In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.

True Refrigeration.

See how we’ve helped other businesses

TOTEM

Providing convenient and scalable refrigeration

Oats Day Long

Refrigeration which showcases local organic produce

Hawaiian Poke Bowl

Helping Hawaiian Poke Bowl sell a vacation feeling
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Frequently Asked Questions

How can I check if my product is still under warranty?
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The quickest way to check if your True product is still under warranty is to enter the serial number into My True.

It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.

Who do I call if I have a problem with a product under warranty?
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In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.

If you are unable to get in touch with them, please contact us to discuss.

Where can I buy True products?
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True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.

We’re available

Whether you’re looking for practical refrigeration advice or need product support, we’re always here to help. Contact us below.

+49 (0) 7622 6883 0
[email protected]

Thoughts & Opinion

Advice 20/01/2023

Why should consultants specify True on their projects?
Advice 20/01/2023

True Refrigeration’s gasket search functionality

Keeping refrigerated food fresh and safe to consume is essential for any commercial business, especially with legislation surrounding holding temperatures. For your fridges to operate…
Advice 20/01/2023

How to make your bar stand out from the crowd with competitive socialising

Recently, bars have begun offering more than just a place to socialise, with social entertainment venues combining drinking and eating with gaming. These places are…